Carehome.co.uk group score
Request brochure
Looking for a care home
0800 917 0478
Make enquiry

Enriching lives with our teams

No matter what role staff may have within our care homes, every single person has a crucial part to play in enriching our residents’ lives. Whether an activities leader supporting someone to enjoy their favourite pastime or a chef recreating a beloved dish that reminds a resident of their childhood, we all pride ourselves on making the people we care for smile.

Care bespoke to every individual

Our teams work closely with our residents and those closest to them to prepare detailed person-centred care plans which are continuously updated. Relatives who have been carers at home can rest assured that we know those all important details. We can continue to care for their loved one, enabling carers to go back to being sons, daughters, husbands, wives and partners again.

We are dedicated to continually developing our staff and have our own Learning and Nurse Development Team, ensuring we retain staff, providing that all-important continuity of care for our residents.

The staff we employ are more than just exceptionally kind and caring, they are devoted to enriching our residents’ lives. As no two people are the same, the way they achieve this is different for every resident. It could be simply through the activities and experiences they create, the way they embrace family and friends into the heart of the home or how they support residents to remain connected to their community.

Feeling happy and fulfilled

Each of our homes has a person (s) dedicated to supporting our residents to enjoy hobbies and activities. Some residents thrive on sociable group activities, for example school children joining us for arts and crafts or music groups. While others prefer one-to-one time, perhaps a relaxing hand massage while chatting about days gone by or catching up on the day’s news.

The lengths our staff will go to for our residents is quite remarkable. From wading through 1m deep snow to get to work in the winter, leaping out of a plane to raise money for the home’s activities fund or simply coming in on a day off to help with a special event.

Our teams empower our residents’ independence. Some of our residents are representatives at staff meetings and others sit on the panel when prospective staff are interviewed.

Our highly talented chefs

Mealtimes are a highlight of the day for so many of our residents, who enjoy delicious home-cooked meals every day. There are always freshly baked sweet treats for afternoon tea and our catering teams love to create cakes for birthdays and special occasions. Every year we showcase the skills of our talented chefs in Sanctuary Care’s Masterchef  competition. Our chefs go head to head in a two-course cook off to win the coveted title.

At our head office we have a large central support team, who include experts in everything from finance to recruitment, enabling the people caring for our residents to have even more time to spend with them. At Sanctuary Care we are also rolling out kradle, our own electronic care planning app to every single one of our homes, which frees up even more time for our staff to spend with our residents, because they are updating their care plans at the point of care instead of spending time filling out paperwork.

Sue Kelly, staff member at Orchard House

Susan’s story

Here we introduce Susan Kelly, who works at our care home in Cambridgeshire as Catering Manager, who has been with Sanctuary Care since 2011.

Let's meet Susan
Marcella Field with winning dessert

Marcella Field's story

Here we introduce Marcella Field, who works as a chef manager at Yarnton Residential and Nursing Home in Yarnton, Oxfordshire and has been with Sanctuary Care since 2010.

Hear Marcella's story
Sanctuary Care staff member Christine

I love how we all work as a team

For #CarersWeek we meet Christine Coombes, who has worked at Beach Lawns Residential and Nursing Home in Weston-super-Mare for nearly two decades!

We talk to Christine
Sanctuary Care staff member Jaz

Why I love working as a care assistant

Celebrating our amazing staff during #CarersWeek, we meet Jaz Sandhu, who feels an overwhelming sense of pride working for Sanctuary Care.

Hear Jaz's story
Billy Pattison, Nursing Associate Apprentice

Meet our Nursing Associate Apprentice

As we interview Billy Pattison, we are in the middle of the global Coronavirus pandemic. Never before could Billy or any of his colleagues imagine what working during these unprecedented times would be like.

Read Billy's story
Raycel Apsay

Raycel’s passion for nursing

We chat about what Raycel about why she loves her job and why the team at The Rosary are like her second family.

Read Raycel's story
Fiona helping to bake with a resident at Brambles Residential Care Home

Our Activities Coordinator

Bringing her residents happiness and joy, as well as creating meaningful moments for them to cherish, drives Fiona.

Hear from Fiona
Lisa Hewer working in her full PPE

Care – a natural calling for Lisa

Working in care and helping others has always been a passion for Lisa, who has worked with Sanctuary Care for three years.

Read about Lisa's highlights
Abbie Troop

My journey so far...

Abbie Troop, who is an Assistant Practitioner Apprentice at one of our nursing homes in Derby, shares her pride at being part of such a great team.

Read Abbie's story
Denise Hodges

Denise talks about her highlights

Having worked at our nursing home in Milton Keynes since it opened, Denise has been part of this extended family from the very beginning.

We chat to Denise

We are welcoming new residents safely