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Preface content

Residential Care
Dementia care
Respite care

Positioned in a quiet residential area of Chigwell, opposite a primary school, Pinewood is a place where the people make it a true home. Our dedicated team provides residential care, dementia care and respite care to residents.

Often complimented on how friendly and warm the atmosphere is, our team always push themselves to go that extra mile for their residents. Recently, they dressed up in all things fancy, from Where’s Wally and a footballer to a cheerleader and a pink unicorn, to pound the streets of Chigwell in a five-mile sponsored walk. They raised a staggering £1,480 which they split between the home’s Residents’ Activities Fund and the Alzheimer’s Society, a charity close to their hearts.

Engaging and inspiring activities

At Pinewood Residential Care Home, our activities leader Lorraine Erich was proud to be shortlisted for the London regional finals of the Great British Care Awards 2018, for the Care Home Activity Organiser Award. The award is for someone who shows ‘exceptional skills and creativity’ when it comes to providing activities.

Lorraine, who has worked at the care home for 27 years, has inspired the rest of the team to value the importance of activities when it comes to fulfilling the lives of their residents and making sure they are happy and engaged.

Part of the nomination for her award read: “One resident would not spend time with any other residents and nobody could persuade her otherwise. She loved to knit but said she couldn’t do it because of her arthritis. Lorraine got her some wider needles and persuaded her to try – she has been knitting ever since! Lorraine then set up Pinewood’s knitting circle, which this lady helps run.”

Wonderful activities that our residents at Pinewood enjoy include a summer canal boat trip with CanalAbility, a charity which enables people to enjoy boating in wheelchair-accessible canal boats. The boat has a specially trained crew, which means the residents and Pinewood’s team can relax and enjoy the experience.

Days out

There are also regular days out to places like nearby Hainault Forest, a country park with a lake, a petting zoo and of course an abundance of wildlife. Lorraine often takes residents to Fairlop Waters Country Park in Redbridge, where they go birdwatching.

A 10-minute drive from Barkingside High Street, Pinewood is close to plenty of shops and restaurants, a library and other attractions Chigwell has to offer. We are also a 10-minute walk from Grange Hill tube station, providing direct access to central London.

Our residents also take part in outings in our minibus to a local garden, shopping and community centres, as well as visiting local schools and enjoying trips to Southend on Sea.

Pinewood also benefits from large landscaped gardens, a themed beach area and a hairdressing salon.

Pricing information

It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others make means-tested contributions. Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to truly understand the level of care and support needed.

Our 2022 weekly care fees for residential care start from £1,081 but maybe in the region of 20% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

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CQC Inspection
Resident Satisfaction Score

Based on an independent survey completed by our resident's friends and family.

Facilities at this home


  • Dining room
  • Hairdressing salon
  • Lounges
  • Wheelchair accessible garden
  • Wifi


  • Bingo
  • Knit and natter
  • Minibus
  • Nail care
  • Quizzes
  • Singing

Care and support

  • Chiropody
  • Hairdressing
  • Home cooked meals
  • Physiotherapy
  • Podiatry
  • Respite Care

Ready to know more?

Get help every step of the way, contact us below to get information or advice.

New enquiries
0800 917 0478
Contact home
0208 500 8499

Where to find us

96 Manford Way, Chigwell, Essex, IG7 4DA

Travelling to see us? View home on Google Maps

Drive time to home

Stories from the home

Care Quality Commission logo

COVID-19 Emergency Support Framework

Review our latest CQC engagement and support call framework information sheet (PDF 337KB) for Pinewood.

Welcome to Pinewood

Take a look around our lovely home, and find out if Pinewood could be the perfect place for you or a loved one. Read our virtual tour transcript (PDF 331KB).

Gary Tonks nominated as a regional finalist in the Great British Care Awards

Good luck Gary!

Congratulations to Gary, who is a regional finalist in the Great British Care Awards. He was nominated for his devotion to our residents and creating a beautiful allotment garden.

Pinewood staff and resident celebrating Lorraine being shortlisted for award

Our shining star Lorraine

Lorraine has been shortlisted for a Great British Care Awards thanks to her dedication to delivering person-centred activities.

Pinewood Manager Denise Brown

Experienced Home Manager

At the heart of our home is our Home Manager Denise Brown, who has worked at Pinewood for nearly 30 years.

Dementia garden at Pinewood

An inspiring outdoor space

Our secluded garden will transport you to a beautiful seaside town, with a nautical painting, sea blue decking and seating area.

Your Enquiry Form

Please complete the form below to make a care enquiry or book your show-around.

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Our show-arounds enable you and your loved one to see the care home facilities and meet a senior member of staff who can answer any of the questions you may have at a time to suit you.

To request a show-around, please fill out the form below. A member of our Enquiry Support Team will be in touch to confirm or discuss your show-around slot shortly.

Alternatively, if you are unable to visit our home in person, our Enquiry Support Team are more than happy to arrange a virtual tour for you. Our virtual tours are normally via FaceTime or Skype and are a great way to view many parts of our homes.

Please note, our tours are usually available on: Monday, Tuesday, Wednesday, Thursday and Friday.

Your details

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